Privacy Policy

1. Information We Collect

1.1 Information You Provide Directly

When you interact with our Site, you may provide certain information directly to us, including:

• Account Information: If you create an account, we collect information such as your username, email address, and date of birth for age verification purposes.
• Communication Data: When you contact us through our contact forms or email, we collect your name, email address, and the content of your message.
• Newsletter Subscriptions: If you subscribe to our newsletter, we collect your email address.

1.2 Information Collected Automatically

When you access our Site, we automatically collect certain technical information about your device and usage patterns:

• Device Information: Browser type and version, operating system, device type, screen resolution, and unique device identifiers.
• Usage Data: Pages visited, time spent on pages, links clicked, game sessions initiated, and general interaction patterns with our Site.
• Location Data: General geographic location based on IP address (country and city level, not precise location).
• Cookies and Similar Technologies: We use cookies, web beacons, and similar tracking technologies. See our Cookie Policy for detailed information.

1.3 Information from Third Parties

We may receive information about you from third-party services if you choose to connect your account with external platforms or services, though our Site currently operates independently without third-party integrations for core functionality.

2. How We Use Your Information

We use the information we collect for the following purposes:

2.1 Service Provision and Improvement

• Providing, maintaining, and improving our browser-based gaming services
• Personalizing your experience and remembering your preferences
• Developing new features and understanding how users interact with our Site
• Analyzing usage patterns to optimize performance and user experience

2.2 Communication

• Responding to your inquiries, comments, and support requests
• Sending you technical notices, updates, and administrative messages
• Providing newsletter content if you have subscribed (with option to unsubscribe)
• Notifying you about changes to our services or policies

2.3 Safety and Security

• Verifying that users meet our age requirement (21 years or older)
• Detecting, preventing, and addressing technical issues or security threats
• Protecting against fraudulent, unauthorized, or illegal activity
• Enforcing our Terms of Service and Community Guidelines

2.4 Legal Compliance

• Complying with applicable laws, regulations, and legal processes
• Responding to lawful requests from public authorities
• Protecting our rights, property, or safety and that of our users

3. How We Share Your Information

We do not sell your personal information to third parties. We may share your information only in the following limited circumstances:

3.1 Service Providers

We may share information with third-party service providers who perform services on our behalf, such as hosting providers, analytics services, email delivery services, and customer support platforms. These providers are contractually obligated to use your information only for the purposes we specify and to maintain appropriate security measures.

3.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, subpoenas, or government requests). We will only disclose the minimum information necessary to comply with such requirements.

3.3 Business Transfers

If VilarnExo is involved in a merger, acquisition, bankruptcy, dissolution, reorganization, or similar transaction or proceeding that involves the transfer of information described in this Privacy Policy, we will ensure the confidentiality of any personal information involved and provide notice before personal information is transferred or becomes subject to a different privacy policy.

3.4 Consent

We may share information with third parties when we have your explicit consent to do so.

4. Data Security

We implement appropriate technical and organizational security measures designed to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit using industry-standard SSL/TLS protocols
• Regular security assessments and vulnerability testing
• Restricted access to personal information on a need-to-know basis
• Employee training on data protection and privacy practices
• Secure server infrastructure with regular security updates

However, no method of transmission over the Internet or electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security. You are responsible for maintaining the confidentiality of your account credentials.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The criteria we use to determine retention periods include:

• The duration of our relationship with you and provision of services
• Legal obligations requiring us to retain information for specific periods
• Statute of limitations applicable to potential legal claims
• Internal business operational needs

When we no longer need your information, we will securely delete or anonymize it in accordance with our data retention schedule and applicable law.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

6.1 Access and Portability

You have the right to request access to the personal information we hold about you and to receive a copy of that information in a structured, commonly used format.

6.2 Correction

You have the right to request correction of inaccurate or incomplete personal information we maintain about you.

6.3 Deletion

You have the right to request deletion of your personal information, subject to certain exceptions such as legal obligations or legitimate business purposes.

6.4 Objection and Restriction

You may object to certain processing of your information or request that we restrict processing under specific circumstances.

6.5 Communication Preferences

You can opt out of marketing communications by following the unsubscribe instructions in any promotional email we send or by contacting us directly. Even if you opt out of marketing communications, we may still send you transactional or administrative messages.

6.6 Cookie Management

You can manage cookie preferences through your browser settings. See our Cookie Policy for more information about cookies and how to control them.

To exercise any of these rights, please contact us using the information provided in the Contact Us section below. We will respond to your request within the timeframe required by applicable law.

7. Children's Privacy

VilarnExo is intended for users aged 21 years and older. We do not knowingly collect, maintain, or use personal information from individuals under 21 years of age. If we learn that we have collected personal information from someone under 21, we will promptly delete that information. If you believe we have collected information from someone under 21, please contact us immediately.

8. International Data Transfers

VilarnExo operates from the United Kingdom. If you access our Site from outside the UK, your information may be transferred to, stored, and processed in the UK and other countries where our service providers operate. These countries may have data protection laws that differ from those in your country of residence.

When we transfer personal information internationally, we implement appropriate safeguards to ensure your information receives adequate protection, including standard contractual clauses approved by relevant authorities and other mechanisms as required by applicable law.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the "Last Updated" date at the top of this policy and, for material changes, provide more prominent notice such as email notification or a notice on our homepage.

We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information. Your continued use of our Site after changes to this Privacy Policy become effective constitutes your acceptance of the revised policy.

10. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

We will respond to your inquiry within a reasonable timeframe as required by applicable law.